Maya Okafor

From 31% late to

4%.

Maya Okafor, illustrator, Lagos. On Dotwork since 2023.

4%

late payments, from 31%

6 hrs

saved on admin a month

half

of 2024’s clients rebooked

Before

Maya draws book covers and editorial pieces for publishers in three countries. Her work was booked months ahead; her money was not. One invoice in three arrived late, and each late one meant an email she hated writing.

The switch

She moved clients to a single booking page with a deposit, and turned on reminders written in her own voice. Invoices now go out the day a piece is delivered, with a pay button that takes cards and local bank transfers.

Now

Late payments dropped from 31% to 4% in six months. The hours she used to spend on admin go back into drawing, and half of last year’s clients booked again.

It feels like having an assistant who never gets tired of asking.

Maya Okafor

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